Privacy Policy

As the website operator, we collect data on accesses to this website on the basis of our legitimate interests (Art. 6(1)(f) GDPR) and store this information as server log files. The following data is recorded:

• Pages visited
• Date and time of access
• Volume of data transferred (in bytes)
• Source or referral URL
• Browser used
• Operating system used
• IP address used

Server log files are retained for a maximum of seven days and then deleted. This data is stored for security purposes — for example, to investigate cases of misuse. Where data must be retained as evidence, it is exempt from deletion until the matter in question has been fully resolved.

We only collect, use and share your personal data where this is permitted by law or where you have given your consent.

Personal data refers to any information that can be used to identify you — such as your name, email address or telephone number.

You can browse this website without providing any personal information. To help us improve our online offering, we do store access data in anonymised form — such as the file you requested or the name of your internet service provider. This data cannot be traced back to you as an individual.

We process personal data including first name, surname, IP address, email address, location, postcode and the content of enquiries submitted via the contact form.

Personal data is only processed with the explicit consent of the individuals concerned and in accordance with applicable data protection regulations.

Processing is carried out on the basis of our legitimate interest in fulfilling our contractual obligations and improving our online services.

This website uses cookies for pseudonymised reach measurement. These cookies are transmitted from our server, or the server of a third party, to your browser. Cookies are small files stored on your device, which your browser accesses. Their use helps to improve both the usability and security of this website.

If you do not wish to have cookies stored on your device for reach measurement purposes, you can opt out via the following links:

• Network Advertising Initiative opt-out page
• US opt-out page (aboutads.info)
• European opt-out page

Most browsers also offer the option to block cookies in their settings. Please note that doing so may limit your access to certain features of this website.

When you get in touch with us via the contact options available on this website, the information you provide will be stored so that we can process and respond to your enquiry. This data will not be passed on to third parties without your consent.

If you leave a comment or post on this website, your IP address will be stored. This is done on the basis of our legitimate interests under Art. 6(1)(f) GDPR, and serves to protect us as the website operator. Should a comment be found to violate applicable law, we may be held liable — and so we have a legitimate interest in identifying the author of any comment or post.

On the basis of our legitimate interests in optimising and analysing our online offering (Art. 6(1)(f) GDPR), this website uses Google Analytics, a service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics uses cookies — text files stored on your device — to help analyse how the website is used. The information collected by these cookies is typically sent to and stored on a Google server in the United States.

Google LLC complies with European data protection law and is certified under the Privacy Shield framework.

This website uses IP anonymisation. Within EU and EEA member states, and in other countries party to the relevant agreement, your IP address is truncated before any further processing. Only in exceptional cases is an IP address transmitted to a Google server in the US in full before being truncated there. This truncation removes any personal link to your IP address. The IP address transmitted by your browser is not combined with any other data held by Google.

Under a data processing agreement between us and Google Inc., Google uses the collected information to evaluate how our website is used, to compile activity reports, and to provide services related to internet usage.

You can prevent cookies from being stored on your device by adjusting your browser settings. Please be aware that this may affect your ability to use all features of this website.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The relevant plug-in is available here.

Further information on how Google Inc. uses data:

• Data collected by Google partners
• Manage your ad settings
• How cookies are used in ads

On the basis of our legitimate interests in analysing, optimising and operating our online offering (Art. 6(1)(f) GDPR), this website uses the Facebook social plugin, operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). These integrations are identifiable by the Facebook logo or the words “Like”, “Share” or similar, displayed in Facebook’s characteristic blue and white. An overview of all Facebook plugins is available here.

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield framework.

The plugin establishes a direct connection between your browser and Facebook’s servers. We as the website operator have no influence over the nature or scope of the data the plugin transmits to Facebook Inc. You can find more information here.

The plugin notifies Facebook Inc. that you have visited this website, and your IP address may be stored in the process. If you are logged into Facebook while visiting this site, this information may be linked to your Facebook account.

If you use the plugin’s functions — for example by liking or sharing a post — that information will also be transmitted to Facebook Inc.

To prevent Facebook Inc. from linking this data to your account, please log out of Facebook and delete any stored cookies before visiting this website. You can also manage your data processing and advertising preferences in your Facebook profile settings:

• Facebook ad preferences
• US opt-out page
• European opt-out page

For full details of what data Facebook collects, how it is used and processed, and what rights and settings are available to protect your privacy, please refer to Facebook’s Privacy Policy.

As a user of this website, you have the right to request, free of charge, information about the personal data we hold about you. You also have the right to have inaccurate data corrected, and to request the restriction of processing or the deletion of your personal data. Where applicable, you may also exercise your right to data portability. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the relevant supervisory authority.

Where your request does not conflict with a legal obligation to retain data, you have the right to have your data deleted. Data we store will be deleted once it is no longer required for its original purpose and no statutory retention periods apply. Where deletion is not possible because the data is required for lawful purposes, processing will be restricted — meaning the data will be blocked and not used for any other purpose.

Users of this website may exercise their right to object and withdraw consent to the processing of their personal data at any time.

If you would like to request correction, restriction, deletion or information regarding the personal data we hold about you — or if you have questions about the collection, processing or use of your data, or wish to withdraw a previously given consent — please contact us at: translations@volinaserban.com

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the supervisory authority. In Austria, the competent authority is the Austrian Data Protection Authority (Datenschutzbehörde).